FAQ

Carpet Cleaning Service

How often should I get my carpets professionally cleaned?

For homes with minimal foot traffic, we recommend professional cleaning at least once a year. However, if you have children, pets, or high foot traffic, consider having them cleaned every 6 months to ensure longevity and cleanliness.
What method do you use for carpet cleaning?

We employ a deep cleaning method that not only removes dirt and stains but also sanitizes the carpet. This ensures that allergens, bacteria, and other contaminants are effectively eliminated.
Are the products you use safe for children and pets?

Absolutely! Safety is a priority for us. All our cleaning agents are eco-friendly and safe for both children and pets.
How long will it take my carpets to dry after cleaning?

Typically, carpets take about 4-6 hours to dry completely. However, this can vary based on the type of carpet and environmental conditions. We'll provide specific guidance after cleaning.
Can you remove wine and pet stains from my carpet?

While we cannot guarantee the complete removal of all stains, our specialized methods and solutions are highly effective against common stains, including wine and pet-related ones.
Is your team trained and certified?

Yes, our team undergoes rigorous training and is certified to ensure top-notch service every time.
What should I do before the carpet cleaning team arrives?

We recommend removing small furniture items, clearing the area of any breakables, and vacuuming the carpet to remove surface-level dirt.
Do you offer any guarantees or warranties with your service?

We pride ourselves on delivering exceptional service. If you're not satisfied with our cleaning, please let us know within 24 hours, and we'll make it right.